Frequently Asked
Questions

We manufacture our products in the USA.

You can expect your order to be delivered between 3-5 business days, delivered using USPS.

1) We formulate using South East Asian root extracts and botanicals that have been used throughout history to brighten and sooth skin.

2) We are selective when in choosing our active ingredients. There are 5 types of Vitamin C and we specifically choose Sodium Ascorbyl Phosphate to formulate with because it is:

a) Most effective in brightening the skin.

b) Least irritating on skin

c) Most stable form of Vitamin C

3) This dualistic approach to formulation is tested for real results!

Our products are vegan-friendly and cruelty-free. We do not test on animals or use any animal components or by-products.

At Zelaze, our expertise lies in hyperpigmentation innovation and our goal is to deliver the highest performance ingredients and formulations in a format that can be easily received by the skin. Our products are formulated with the duality of actives and natural root extracts(Turmeric and Ginseng) to maintain a balance to keep the skin calm and healthy, allowing for optimal usage and visible results without any unpleasant side effects.

Twice. Daily and Night

Yes, our products are formulated to work with sensitive skin.

We do not.

Placing an order with us is easy! Here's how:

1. Browse our website and select the products you would like to purchase.

2. Add the products to your shopping cart by clicking on the "Add to Cart" button.

3. Once you have added all the products you want to purchase, click on the shopping cart icon.

4. Review your order to ensure that everything is correct and then click on the "Checkout" button.

5. Fill in your shipping and billing information and select a shipping method.

6. Review your order again and click on the "Place Order" button.

7. You will be directed to our secure payment gateway where you can complete your purchase using your preferred method of payment.

We accept a variety of payment methods to make your checkout experience as smooth and convenient as possible. We accept all major credit and debit cards, including Visa, MasterCard, American Express. We also accept payments via PayPal, Amazon Pay, and other forms of payments offered by Shopify Checkout.

We are launching with free shipping on all orders!

Subscribe to our emails for offers and promotions!

Email us at hello@zelazeskin.com

If you’re not happy with Zelaze, we gladly offer a 14-day Money Back Guarantee!

All returns must be processed within 14 days of the delivery date. Returns and processing vary depending on the shipping location. Customer is responsible to pay for the return shipping.

You can expect your order to be delivered between 3-5 business days, delivered using USPS.

Not yet! But we are working on it.

Los Angeles, California.

When you subscribe to our products, you'll enjoy several benefits including:

1. Convenience: You'll never run out of your favorite products and will always have them delivered right to your door on a schedule that works for you.

2. Savings: As a subscriber, you'll receive a special discount on each order.

3. Flexibility: You can easily adjust your subscription plan as your needs change, or pause or cancel your subscription at any time.

Los Angeles, California.